Telecom Service Providers have long sought to graduate beyond commoditized connectivity to business models centered around premium digital services. Telco Cloud Platform, in collaboration with Hyperscalers, is a new tack for operators to earn premiums from services delivered at the edge. But do service providers understand the service models that will help them monetize new digital services from customization for micro-segments of customers and enable premium experiences? Let’s find out. 

Our guest for today's podcast is Francis Haysom. He is a telecommunications industry veteran with stints at Ericsson, Telcordia, and Cramer Systems where he led transformation initiatives. Currently, he is a Principal analyst at Appledore where he has worked for the last four years. A Ph.D. from the University of Bath, he has deep knowledge of the impact of software in the telecommunications industry and on the business strategies of service providers.  

In our discussion today, we will uncover a few things: 

-        The importance of cloud platforms in service provider’s strategy to drive business in the new world of private enterprise networks, 5G, and digital services 

-        How can service providers collaborate with Hyperscalers and IT ecologies to innovate and generate revenues from new services? 

-        What resources, technologies, and skillsets they can draw on to make their partnerships with Hyperscalers mutually beneficial? 

So, without further ado, let us welcome Francis Haysom.